Information We Collect:
- Personal Information: When you register with El Royale Casino, we may collect information such as your name, email address, phone number, date of birth, and postal address. This information helps us verify your identity and provide you with a tailored gaming experience.
- Financial Information: To facilitate secure transactions, we may collect payment details, including credit card information or other payment methods. This information is used solely for processing deposits and withdrawals.
- Gaming Activity: We collect data related to your gaming activity, including bets, wins, losses, and gameplay history. This information allows us to offer personalized gaming experiences and promotions.
- Device Information: When you access our platform, we may collect device-related data, such as your IP address, browser type, operating system, and device identifiers. This information helps us optimize our website’s performance and enhance security.
- Communication: We may collect data from your interactions with our customer support team, surveys, and feedback forms to improve our services and address your inquiries effectively.
How We Use Your Information:
- Personalization: We use your data to tailor your gaming experience, suggest games, and offer promotions that match your preferences.
- Transaction Processing: Your financial information is essential for processing deposits and withdrawals securely and efficiently.
- Security: We employ your data to monitor and prevent fraudulent activities and ensure compliance with our terms and conditions.
- Communication: We may use your contact information to provide updates on promotions, account-related information, and important notifications related to your gaming activity.
- Legal Compliance: We collect and store data as required by laws and regulations to maintain the integrity of our operations and protect our players.
El Royale Casino does not sell, rent, or trade your personal information to third parties for marketing purposes. However, in specific cases, we may share your data with trusted service providers, such as payment processors or data analysis firms, to enhance our services and security. These third parties are contractually obligated to maintain the confidentiality and security of your data.
We prioritize the security of your information. El Royale Casino employs industry-standard security measures, including encryption protocols and regular security updates, to safeguard your data from unauthorized access, disclosure, alteration, or destruction.
Your Privacy Choices
You have the option to access, update, correct, or delete your personal information through your account settings. Additionally, you can opt out of receiving promotional emails by adjusting your communication preferences.